Privacy Policy
We are always conscious and respectful of your personal privacy. As a customer of Prosoft Learning, we recognize the importance of protecting your personal information. We will ensure that our relationship is as exclusive as you want it to be. This Privacy Policy will answer your questions about the kind of information we collect and how we use it. If you have any further questions or comments, contact privacy e-mail.
What information do you gather and how do you use it?
A: We collect information about you from correspondence you submit, telephone contacts, and applications on file as well as visits to our web sites. When visiting our web site, we may access additional information, such as service provider, browser type, operating system, pages accessed on our web site and the date and time of access to optimize your user experience and enhance your time spent with us online. When you send us an email, we will retain the content of the e-mail, your e-mail address, and our response in order to handle any follow-up questions you may have. We also use this information to measure how effectively we address your concerns.
We may ask you for the following information:
- Name and address
- E-mail address
- Credit/Debit card number and expiration date
(information is not maintained after transaction is completed) - Billing address
- Shipping address
- Phone/fax number
- Social Security Number
(used for identification only) - Employer
- Education
- Certifications held
- Product information
We may ask you to voluntarily provide us with information regarding your personal or professional interests, demographics, experience with our products, and contact preferences. This information may be combined with information about you which we gathered from other offline sources. We use the information to design offers customized to your interests. For example, you may receive a special offer to purchase new products, or receive information on a new certification.
With whom do you share my personal information?
A: We do not sell your name or other private profile information to third parties, and do not intend to do so in the future. We may share your information with our partners.
We may share anonymous, aggregated information about all our users with third parties.
Communications with Prosoft Learning
Prosoft may periodically conduct individual voluntary customer surveys. We encourage our customers to participate in these surveys because they provide us with important information that helps us to improve the types of services we offer, and how we provide them to you.
How is personal information used?
A: Prosoft and participating partners (unless you have requested to not have this information shared or receive such information) may use and share personal information in different ways, such as:
- To provide information as is necessary to fulfill the fundamental purpose of our products and services;
- To identify users of Prosoft products and services that may be interested in offers of goods and services that are suited to their needs and interests, both from Prosoft and from other parties;
- In response to a lawful request issued by a court, government agency, or regulatory authority with jurisdiction to make the request or to otherwise comply with legal requirements;
- To companies that work for Prosoft or others providing services through this Site, such as printing and distributions companies. These companies are required to keep the information provided to them confidential.
How is my information protected?
A: We use the latest technologies to secure your transactions. We use Secure Sockets Layer encryption to protect financial transactions. We do not maintain an online file containing you credit card number. Your credit card number is stored in our database server only long enough to complete the transaction with the credit card company. When the transaction is complete, your credit card number is deleted from online storage. We provide password protection when you access your account information.
What if I have a question or problem?
A: Prosoft is committed to preserving the privacy of our customers. We have described the manner in which we collect and use personal information. We have provided you with a choice regarding our use of personal information. In the event you have concerns or questions regarding our use of personal information, or this policy, or if you have any problems arising out of performance pursuant to this policy, it should be directed to privacy.
How to update or delete your information
A: If you want to request that we update or delete your personal information in regard to Prosoft products and services, send your request to privacy.
If you have any further questions about this privacy statement, you can also contact:
Prosoft LearningAttn: Privacy Department
410 N. 44th St.
Suite 600
Phoenix, AZ 85008
Fax 602.275.1603
E-mail: privacy
Links
Portions of our web site may contain links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our uses to be aware when they leave our site and to read the privacy statements of each and every web site that collects personally identifiable information.
Changes
By using this site, you signify your assent to the Prosoft on-line privacy policy. Prosoft reserves the right to make changes to the privacy statement at is sole discretion. Such changes, if any, will be posted at this location, so we recommend that you occasionally check back to this posted privacy statement for changes.
