CIW Internet Business Associate - Course Description
Internet Business Associate prepares students to work effectively in today's business environment. In this course, you will learn about the tasks involved in various Information Technology (IT) job roles, and explore career opportunities in the IT industry. You will also learn about Internet connection methods, Internet protocols, the Domain Name System (DNS), cloud computing and mobile devices. You will study the basic functions of Web browsers, the components of Web addresses and browser use in the business world. You will learn how browser plug-ins and add-ons can improve your Web-browsing experience, and you will use browsers to download and manage files.
You will learn about databases as they relate to Web search engines, and you will use search engines to conduct basic and advanced Web searches. This course also teaches you to use local and Web-based (cloud-based) e-mail clients, and it provides guidelines for communicating effectively over the Internet using Web technologies and social networking tools. You will also learn about Internet research and collaboration tools, software development tools, and the patent and licensing practices that accompany software applications.
In addition, you will learn how to protect your privacy and personal information on the Internet. This topic includes protecting your reputation by limiting the information you post online. This course also discusses the risks associated with being connected to the Internet, and the security measures that can keep your computer system and your personal information secure. You will also learn about the use and control of cookies. Finally, you will study the fundamental elements of project and program management, and the importance of acquiring these skills for all IT job roles.
Topics
Introduction to IT Business and Careers
Information Technology (IT)
IT Job Roles
IT Industry Career Opportunities
Technical Concepts and Training
Technology Adoption Models
Business Modeling
Data Modeling
The Importance of Standards
That's a Hot Site
Internet Communication
Communicating via the Internet
Modern Web Technologies
Social Networking
Messaging
Blogging
Communicating Effectively over the Internet
Convergence and Unified
Communications Technologies
Web 2.0 Travel Guide?
Introduction to Internet Technology
Internet Technology
Overview of Networks
Overview of the Internet
Connecting to the Internet
Internet Protocols
Domain Name System (DNS)
Cloud Computing
Computing in the Cloud
Web Browsing
Introduction to Web Browsing
Basic Functions of Web Browsers
Installing a Web Browser
Web Addresses
How Browsers Work
Browser Choices
Browsing Techniques
Browser Elements
Configuring Web Browser Preferences
Proxy Servers
Troubleshooting Internet Client Problems
Working the Help Desk
Multimedia on the Web
Introduction to Multimedia on the Web
Objects, Active Content and Languages
Objects and Security Issues
HTML5 vs. Plug-ins
Introduction to Plug-in Technology
Data Compression and Decompression
Plug-in Installation
Types of Plug-ins
Firefox Add-Ons
Types of Viewers
Miscellaneous File Formats
Downloading Files with a Browser
The Right Tools for the Job
Databases and Web Search Engines
Introduction to Data Searching
Tools
Overview of Databases
Introduction to Web Search Engines
Registering a Web Site with a Search Engine
Types of Web Searches
Basic Web Searching Techniques
Boolean Operators
Advanced Web Searching Techniques
Using Web Searches to Perform Job Tasks
Unexpected Web Search Results
Web Search Strategies
Evaluating Resources
Organizing Internet Research
Citing Copyrighted Online Resources
To Be Valid or Not to Be Valid?
Business E Mail and Personal Information Management
Introduction to Business Electronic
Mail (E Mail)
How E Mail Works
E Mail Configuration Requirements
E Mail Message Components
Creating and Sending E Mail Messages
Receiving and Viewing E Mail Messages
E Mail in the Workplace
E Mail Problems and Solutions
Personal Information Management (PIM)
Mastering the Art of E-Mail
Protecting Yourself Online
Introduction to Protecting Yourself Online
The Right to Be Forgotten
Spam
Cookies
Configuring Browser Security
Authentication
Encryption
Malware (Malicious Software)
Virus Detection and Prevention
Spyware and Virus Removal
Updates and Patches
Locking Your Computer
Typosquatting
Protecting Company Resources
Firewalls
Security-Related Ethical and Legal Issues
Legal Protection
Internet Services and Tools for Business
Internet Resource Tools
Mass E-Mail and Texting Services
List Servers
File Transfer Protocol (FTP)
Managing Downloaded Files
Virtual Network Computing (VNC)
Remote Desktop Connection
Peer-to-Peer Networks
Troubleshooting Using TCP/IP
Tools
Open-Source Development
Proprietary Software and EULAs
Software Patents
These Are Sensitive Files
IT Project and Program Management
Overview of IT Project and Program Management
Resources for Technical Data
Project Management Fundamentals
Project Management Skills
Project Management Phases
The Project Triangle
Project Management Software
Creating Project Schedules
Documenting Projects
Planning and Scheduling Meetings
Browsers in the Business World
Reviewing Projects
Quality Assurance
Business Implications of IT Projects
Project Management Institute (PMI)
Program Management Concepts
We Need an Intranet!
Target Audience
All students preparing to enter or continue in the workforce can benefit from the CIW Internet Business Associate course and/or certification:
- High school students
- College students
- Technical/trade school students
Professionals in all industries can benefit from the CIW Internet Business Associate course and/or certification:
- IT professionals
- Healthcare professionals
- Legal professionals
- Marketing professionals
- Graphic artists
- Business professionals
Job Responsibilities
Understand the common core of Internet knowledge, and apply the foundation skills required for further specialization.
Prerequisites
No prior experience using the Internet, developing Web pages or configuring networks is necessary. However, students should be familiar with an operating system such as Microsoft Windows 7 before taking this course. The CIW Web Foundations courseware does not provide entry-level computer literacy. Rather, it builds upon computer literacy training and certifications such as Microsoft Office Specialist (www.microsoft.com).
