- What is the CIW Certification Agreement?
- I just took my first CIW exam, what should I do next?
- Can I see exam questions that I missed?
- Can I challenge my exam score?
- I think the person who administered my exam did not follow the rules correctly (or, I had technical issues during my exam). Can this be investigated?
- Is using a braindump site considered cheating?
- How do I review my CIW certification history and contact information?
- Why am I unable to log in to the CIW Candidate Information Center?
- Why does my record say I am “enrolled in” other CIW programs that I have not registered for?
- My name is spelled incorrectly in the CIW Candidate Information Center, and I am unable to change this. How can this be fixed?
- What are vendor-neutral exams?
- Do CIW exam objectives change when CIW courseware changes?
- Do CIW courseware version numbers correspond to CIW exam version numbers?
- When are CIW exams retired? Do I still receive credit for a retired exam?
- Does CIW offer its exams translated into any other languages?
- What does the CIW acronym stand for?
Before Taking an Exam
CIW exams are $175 each, however, international candidates may be charged in their local currency, according to currency exchange rates at time of purchase. For more information about taking CIW exam, see our Taking An Exam page under Certifications. This page has information about registration, test-taking, accommodations for the disabled, test results and more.
No, CIW Web Foundations Associate is no longer required as a prerequisite for any other CIW certifications. Some CIW certification awards require that you pass multiple exams. You are not required to take exams in any particular order. However, because more complex topics build on the CIW Web Foundations Associate topics, we generally recommend that candidates complete their study and take exams in escalating order. For more information about certification requirements, visit the CIW Certifications section.
Exam Results and Candidate Records
Yes. If you believe the Proctor responsible for supervising your exam did not behave according to CIW program rules, please contact us using the form on https://ciwcertified.com/contact/. Please provide as much detail about your exam experience as possible. Since CIW has multiple testing services, the approach we take may vary, depending on which system you took your exam in. We can investigate with our customer schools, to determine if there was a local issue. Or, if you took your exam through Certiverse’s remote proctoring service, we can review the recording of your exam attempt. If we agree there was an issue, disciplinary action may be taken regarding the school CTC Proctor.. If CIW confirms that Proctor actions or technical issues beyond anyone’s control interfered with your ability to complete a fair attempt at a CIW exam, we will make arrangements for you to retry the exam at no extra cost.
Possibly. Numerous Web sites offer so-called practice exams and other test preparation tools. These sites, known as braindumps, are collections of exam items that have been stolen from high- stakes certification exams. Several international organizations publish, distribute and sell these items illegally, under thousands of different organization names and Internet domains. Using these collections is a violation of the CIW Certification Agreement and is grounds for decertification. If you are considering a practice test tool and are not sure of the legitimacy of a particular site, you can check it using CertGuard’s free search tool at www.certguard.com/search.asp. We strongly recommend using official CIW courseware, to prepare for exams. Our courseware includes a variety of quizzes, assessments and practice exams specifically designed to prepare you for the corresponding certification exam.
Contact us using the Program Information Request form. Be sure to provide complete information (address, exam score information, registration ID, current and former e-mail addresses) so that we can locate your certification record. Once we have located your record, we will send instructions on how to access your certification profile. Follow the instructions in that message to recover your account in the CIW Candidate Information Center.
Certificates and Logos
General Info about CIW Exams
Once retired, the exam is no longer available at testing services, although in some cases candidates can still apply a previously passed exam result toward a multi-exam certification. For more information about retired CIW exams, see the Exam Retirement page. CIW provides at least six months’ notice for retirement of any exam, so that interested candidates have time to prepare and take the exam while it is still available. Retirement notices are posted on our Web site. You can find information about retirement status for a particular exam by visiting that exam’s Certification Series page.
The CIW brand has come to represent quality standards in IT and Web-based certification, education and skills validation. The program’s original name has evolved and is therefore de-emphasized in favor of the simple CIW brand. The acronym “CIW” was adopted to represent a family of professional certifications and associated curriculum originally known as the Certified Internet Webmaster (CIW). Since then the CIW program grew to include job-role certifications that exceed the boundaries of the Internet and the role of the Webmaster. CIW certifications now validate skills and expertise in more advanced and diverse IT disciplines, such as server administration, security, application development, programming languages and enterprise solutions, as well as computer and Web skills practical for every job. As such, the program title was modified for the 21st century to “Certified Internet Web Professional.”